Airman2Go - Safe Rides Home

Airman2Go ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

Account Information:

• Name and rank (optional)
• Email address
• Phone number
• Squadron/unit affiliation
• Associated military base

Location Data:

• GPS coordinates when requesting a ride (pickup location)
• Real-time location for volunteer drivers during active shifts
• Location data is only collected when the app is actively in use

Usage Information:

• Ride request history
• Volunteer shift records and hours
• In-app messages between riders and drivers
• App interaction data for service improvement

Device Information:

• Device type and operating system
• Push notification tokens for ride updates

2. How We Use Your Information

We use the information we collect to:

• Coordinate and dispatch safe ride services
• Connect riders with available volunteer drivers
• Provide real-time ride status updates
• Enable communication between riders and drivers
• Verify user identity for safety purposes
• Generate anonymized statistics for program reporting
• Improve our services and user experience
• Send important service notifications

3. Confidentiality Guarantee

Aggregate, anonymized statistics (such as total rides provided) may be shared for program funding and support purposes, but these never include personally identifiable information.

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following limited circumstances:

• With Volunteer Drivers: Your name, phone number, and pickup location are shared with assigned drivers to complete your ride
• With Drivers: Drivers can view ride requests to coordinate services
• For Safety: In case of emergency or imminent threat to safety
• Legal Requirements: If required by law or valid legal process

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure authentication tokens
• Access controls for drivers and administrators
• Regular security reviews

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until you request deletion
• Ride history: 12 months for service improvement
• Chat messages: 30 days after ride completion
• Location data: Only during active rides/shifts

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of non-essential notifications
• Withdraw consent for location tracking

To exercise these rights, contact us using the information below.

8. Location Permissions

The app requests location permissions for the following purposes:

• Riders: To determine your pickup location when requesting a ride
• Drivers: To share your location with riders during active rides

You can disable location permissions at any time through your device settings, though this will limit app functionality.

9. Push Notifications

We send push notifications to:

• Update you on ride status changes
• Alert drivers to new ride assignments
• Notify drivers of new ride requests

You can manage notification preferences in your device settings.

10. Children's Privacy

Airman2Go services are intended for military service members who are 18 years of age or older. We do not knowingly collect information from individuals under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.